Your Go-To Guide for All the Big Oh! Details

❤️ Who Is The Big Oh! Box For?

The Big Oh! Box is for everyone—every relationship, every identity, every preference. We're here to celebrate your unique pleasure journey without limits or labels. Our goal is simple: to create joy, connection, and excitement for anyone looking to explore.

🤫 Will Anyone Know What I’m Ordering?

Not unless you tell them! Your Big Oh! Box ships in a discreet black box with no branding, labels, or giveaways. The return address and billing name will appear as “Passionate Ideas LLC,” so you can feel confident about your privacy every step of the way.

❤️ What Kind of Toys Can I Choose?

When you sign up, you'll get to “Pick Your Pleasure.” Customize your subscription to match your preferences, and if you want to switch things up later, you can update your choice anytime in your account!

Here’s what’s on the menu:

• Vibe: A classic for direct clitoral stimulation.
• Dual Stimulation: Designed for simultaneous clitoral and vaginal pleasure.
• Backdoor: Gender-neutral toys crafted for anal exploration.
• Stroker: Gender-neutral toys designed for penis stimulation.
• G-Spot: Toys focused on internal pleasure points for the vagina.

❤️ Are All Boxes the Same?

While we aim for consistency, there may be some variation in products due to stock availability. What we can promise is that every box is packed with the same level of quality, fun, and attention to detail—no matter what.

❤️ Can I Change My Toy Preference?

Absolutely! We want you to feel empowered to explore. Simply log in to your account and update your toy preference, and your next box will feature your new selection.

💵 When Will I Be Billed?

Your billing schedule starts the day you subscribe. For example, if you sign up on March 10th, you’ll be charged again on June 10th. It’s that easy to keep the fun going!

📆 When Will My Box Ship?

• First Box: Ships within three business days of your order (often sooner!).
• Future Boxes: Ship shortly after your billing date.

Note: Holidays or weather delays might affect shipping times slightly, but we’ll always keep you updated. We primarily use USPS for U.S. customers.

📝 What’s Your Return Policy?

We want you to love your Big Oh! Box. If you receive a defective product, let us know within 30 days at support@bigohbox.com, and we’ll replace the item.

• If a replacement item is unavailable, we’ll send something of equal or greater value to ensure you’re taken care of.
• Unhappy for any reason? Reach out to us, and we’ll do everything we can to make it right.

💌 What Should I Do If a Product Doesn’t Work?

If a toy or item doesn’t work as it should, don’t stress! Contact us at support@bigohbox.com, and we’ll help resolve the issue quickly. Your satisfaction is always our priority.